**Flame Institute – Return Policy**
Thank you for choosing Flame Institute for your educational needs. We strive to provide high-quality educational services to our students. Please review our return policy carefully before making any purchases.
**1. Scope of Return Policy:**
– This return policy applies to all purchases made through Flame Institute, including but not limited to course enrollments, study materials, and any other educational services.
**2. Non-Returnable Items:**
– All purchases made through Flame Institute are considered final and non-refundable. We do not accept returns or offer refunds for any items or services, including but not limited to course fees, study materials, and examination fees.
**3. Digital Products:**
– Digital products, including online courses, e-books, and downloadable materials, are non-refundable. Once purchased, these items cannot be returned or exchanged.
**4. Exceptional Circumstances:**
– In rare cases where a student encounters technical issues preventing them from accessing the purchased materials, Flame Institute will make reasonable efforts to address the problem. However, this will be assessed on a case-by-case basis, and resolution is not guaranteed.
**5. Cancellations:**
– Flame Institute reserves the right to cancel or reschedule courses, events, or any other services due to unforeseen circumstances. In such cases, we will make every effort to offer alternative options or provide a credit for the affected service.
**6. Contact and Support:**
– If you experience any issues with your purchase or have questions about our return policy, please contact our customer support team at [contact@flameinstitute.com](mailto:contact@flameinstitute.com). Our dedicated team is here to assist you.
**7. Modification of Return Policy:**
– Flame Institute reserves the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase through Flame Institute, you acknowledge that you have read and understood our return policy. If you do not agree with these terms, we recommend refraining from making a purchase.
Thank you for your understanding and cooperation.
Flame Institute
[www.flameinstitute.com](http://www.flameinstitute.com)
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